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Made2Manage: Driven Solely by What our Customers Need

Our approach to your long-term success can be summed up in a few words: focus, collaboration, commitment, and continuity.

Focus

You’ve focused your business on manufacturing complex, custom products using an engineer-to-order, make-to-order, make-to-stock, or mixed-mode manufacturing style. You haven’t tried to be all things to all people and neither has Made2Manage. Rather, we’ve developed a set of focused enterprise resource planning (ERP), customer relationship management (CRM), advanced planning and scheduling (APS), and business intelligence (BI) capabilities specially designed to meet the needs of small and mid-sized manufacturers. Made2Manage serves the enterprise software needs of companies that manufacture machinery, electronics, fabricated metal products, medical devices, and other complex products. 

Collaboration

To give you the functionality you need to succeed, we've adopted a collaborative process guided by a simple principle: You're best served when you tell us what you need and we deliver, rather than us telling you what we have or what we can develop.

To put this principle into action, the Made2Manage product development process and the Consona acquisition strategy are 100 percent driven by customers. We create multiple opportunities for customers to tell us what they need from their ERP solutions and to share their perspective on the challenges facing all manufacturers of complex products. As part of this collaborative approach, we offer:
  • Access to a special support site where customers can directly request enhancements to Made2Manage products
  • Direct participation in the product development process, from defining requirements to reviewing product designs
  • User group meetings with Made2Manage product experts
  • Beta testing opportunities

Commitment

We understand that listening to customers is essential, but not enough. To be a true partner with our customers we have to follow through on what you tell us. Made2Manage experts develop and deliver software solutions that fit your infrastructure and the requirements you face today and will likely face in the future. Our best-practices product definition and development are complemented by the Consona commitment to only acquire companies that strengthen what we can do on behalf of customers in our targeted industries.

This commitment has resulted in industry-leading ERP solutions, services, and support offerings that give manufacturers everything they need to address their entire order-to-cash business flow.   

Continuity

Made2Manage experts have been serving the enterprise software needs of companies that manufacture complex, custom products for 20 years. Backed by the vision and financial stability of the Consona Corporation, Made2Manage is positioned to extend this record of customer-driven innovation, product excellence, and quality service and support well into the future. 

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